CIO Healthcare Summit Agenda

6pm

Welcome Reception

7pm - 10pm

Welcome Address Presented by Master of Ceremonies Jack Santos, CIO Executive Strategist, Burton Group

Welcome Gala Dinner + CIO Keynote Speech

7am - 8.05am

Breakfast Networking Reception & Collection of Itinerary

8.10 - 8.50

CIO Keynote Presentation

“Meaningful Use of Health IT: a CMIO’s guide for CIOs”

With as much as $38 billion in stimulus funding at stake, hospitals and providers are hard at work to achieve and demonstrate meaningful use of information technology in order to qualify. Dr. Ferdinand Velasco, CMIO for Texas Health Resources, will provide practical guidance for CIOs and IT executives to assist them in interpreting the CMS regulations, assessing their readiness for achieving meaningful use, and executing an action plan to address opportunities in their organization.

9.00 - 9.30

Executive Exchange

CIO Thought-Leadership

"Building a Physician Bridge to CPOE and “Meaningful Use” utilizing Microsoft Technologies and Frameworks"

The Clinical Online Deliver System (CODS) developed as a physician "bridge" strategy for Computerized Provider Order Entry (CPOE) at St. Vincent Health is a SharePoint portal site that allows physicians to select their desired order items online (based on InfoPath Form technology) and enables them to print a legible customized form of hospital admitting or transfer orders for their signature. The design solves form template versioning, reducing the need to have many paper copies of order sets on the units at multiple hospitals sites, and offers a downtime option that could be deployable post-CPOE go-live. A standard managed InfoPath 2007 form was created to support the initial data pull and population to the form before saving into the Form Library held within SharePoint 2007. During this presentation, you will hear how St. Vincent Health utilized Microsoft SharePoint and InfoPath Forms technologies to build a solution that allows physicians on-line access to evidence-based order sets and clinical decision support, presented via their Physician Portal.

9.35 - 10.05

Executive Exchange

CIO Case Study

“Member Communications for a Healthy Bottom Line”

Today’s healthcare companies face a variety of challenges including rising member expectations and controlling communication costs. To succeed in this complex and dynamic industry, leading healthcare organizations are looking for software solutions that can increase sales, help ensure regulatory requirements are met, streamline communications and above all, strengthen member relationships. 

Implementing a document automation solution that enables healthcare insurers to drive behavior change through effective messaging is paramount to survival and growth. Targeted, relevant communications lead to increased readership and engagement which in turn allows more opportunities to provide guidance and change member behavior. Ultimately, the results are better customer retention, savings for members, and more renewals and referrals.

This session will focus on how these business challenges can be solved using a proven single, software solution for interactive correspondence generated by customer-facing staff with the straight-through high-volume and on-demand processing of the back-office to create effective member communications for a healthy bottom line.

10.10- 10.40

Executive Exchange

CIO Thought-Leadership

"Security Considerations of Meaningful Use and the Delivery of EHR from the Cloud"

As the healthcare industry increases its adoption of electronic health records (EHRs) in support of the HITECH Act, cloud based deployment models are being adopted for their significant cost, scale and flexibility benefits. However what are the security considerations for virtual, multi-tenant infrastructures and how does this relate to Meaningful Use?

Join Beth Israel Deaconess Medical Center and Trend Micro as they present a case study that describes the advantages of cloud based deployment models, the security considerations inherent in these approaches and their implications for Meaningful Use.

10.45 - 11.10

'Wired' Networking Break + Analyst Q&A Session

11.15 - 11.45

Executive Exchange

CIO Thought-Leadership

"Using Portals to Enable Physicians to Make Informed Decisions"

Physician Portals enable physicians to be more effective and make better informed decisions. Join Open Text for a discussion on how a large healthcare provider in the Southeast United States implemented a Physicians’ Portal to streamline and simplify both clinical and administrative tasks for physicians while at the same time ensuring regulatory compliance and enhancing physician satisfaction.  Our customer implementation of the Physicians’ Portal has delivered physician productivity improvements and considerable cost advantage while providing robust functionality and scalability for future growth.

11.50 - 12.20

Executive Exchange

CIO Thought-Leadership

"CIO Challenges in 2010 - Consumer Health Movement - What it Means for the CIO"

• Status and Strategies for EHRs
  
• Aligning Information Technologies with Marketing and Hospital Objectives
  
• Interoperability: What should and what should not be interoperabe?
  
• The mHealth Revolution
  

CIO Case Study

"Digital Patient Data: the Myths and Reality of Affordable Storage and Secure Accessibility"

Adding storage capacity and lowering costs – do these seem like mutually exclusive propositions in the healthcare industry?  As you evaluate new archiving approaches to address the high cost of storage, such as hosted storage, and new sharing technologies to enable enhanced patient diagnosis and outcomes - security and privacy will be key considerations.  David Finn, Symantec’s Health Information Technology Officer, will discuss accelerating medical data growth trends and key reasons why many healthcare industry leaders are evaluating cost-effective and secure archiving and sharing alternatives, and how these fit within larger HIE programs.

1.00 - 2.00

VIP Luncheon + Executive Think-Tank (Think-Tank, invitation only)

Healthcare and Life Sciences organizations have the opportunity to improve health promotion and care delivery by using more individualized patient information and clinical knowledge to help promote patient-centered health and predict, prevent, aid in early detection, treat and manage diseases, in other words, personalized healthcare (PHC). This Forum will review and discuss the findings of a new study that explores health information (HIT) environment need to support PHC, including the corresponding opportunities and challenges for various stakeholders.

CIO Executive Visions

Improving Patient Care through Mobility- Anytime, Anywhere, Collaborative Communication

Whether it’s used by patients and family or clinicians and staff , Health Information Technology departments continue to rollout PACS, electronic medical records, and innovative computer based services. Unfortunately, in our consumer-driven IT world, the bar keeps getting set higher – from desktops to laptops to netbooks, from Blackberrys to Iphones, work at home or work anywhere. How are healthcare organizations dealing with increased mobility; what technologies have made a difference, and what have been the pitfalls? The panel will look at mobility in healthcare from the patient, clinician, and administrator perspective. What’s been working, why, and where are we headed?

• Delivering Information: Anytime, Anywhere
• Enhance enterprise agility
• Migration from the desktop
• Improve team collaboration, responsiveness and accuracy at the Point of Care
• Event-driven, real-time notification and patient care alerts intelligently routed to appropriate user

2.40 - 3.10

Executive Exchange

3.15 - 3.45

Executive Exchange

CIO Thought-Leadership

"Unified Communications and Collaboration for Building a Healthy Bottom Line Through Enhanced Patient Wellbeing and Satisfaction"

This session will explore how unified communications and collaboration technology can provide healthcare organizations with the capabilities to realize increased operational efficiencies, enhance the patient experience, improve patient safety, and create new revenue streams.  In this discussion, Aspect will highlight scenarios where unified communications and collaboration can be applied across the healthcare organization and into its contact center, as well as discuss how to build the business case and develop a deployment strategy that will yield the greatest success.

3.50 - 4.20

Executive Exchange

CIO Thought-Leadership

4.25 - 4.55

Executive Exchange

CIO Thought-Leadership

"Are Your Printers and Copiers a Liability?"
The answer:  A resounding yes. 

Unless you implement a document output security strategy that helps ensure the privacy of patient protected health information (PHI) across your entire network. Without controls in place, printers and copiers can be conduits into a system’s protected environment.  It’s vital you know who printed what and when … And just as important to ensure PHI is never left in output trays. Prompted by new legislation and the ever-looming HIPAA requirements, every healthcare facility must address these challenges... Or face the consequences ---Fines, bad public relations, and even jail.

So what can you do to not only protect confidential documents, but also make access to printing more secure and convenient – all while more effectively managing costs?

Join us to learn how Equitrac Office® for Healthcare can:

5.00 - 6.00

Keynote Session - CIO Executive Visions

“Managed Services & Outsourcing in a Challenging Climate"

Healthcare companies must carefully pick the spots where it can cut costs and where to continue – or even accelerate – investment. What providers and payers may have to give up in coming months and years is the idea that they need to own and operate the systems that underlie their operations. The reality is that much of this infrastructure is non-strategic, non-standard, and lacks the scale needed for operational efficiency.

A new generation of outsourced services that remove these tired assets from provider balance sheets and operate them as shared managed services potentially provides a high road for the effective management of resources during the recession, and sets the stage for growth in less encumbered areas once the economy rebounds.

6.00 - 7.00

Cocktail Reception

7.00 - 9.00

Gala Dinner Keynote Presentation

“Desktop Virtualization Options and Strategies for Success in Healthcare Environments”

There is no doubt that Desktop Virtualization is a very hot topic these days and top of mind with many IT professionals. Healthcare is a vertical where the interest in this emerging technology has been particularly intense due to the potential it offers for improving security, business continuity and overall desktop computing agility, while driving overall TCO down for managing Windows desktops. Topics covered in this address will include the straight-forward explanation of the various methods available today for Desktop Virtualization, the differences between them, and where each can have their optimal fit within the enterprise depending on specific user roles, applications and physical environments. Speaker Carl Eberling will relate the benefits offered by this exciting new technology and the associated challenges to his real world experiences as a senior IT professional at Kaiser Permanente prior to recently joining the Quest Software Executive Management team.

9.00 - 10.30

Cheese & Wine Tasting

7.30 - 8.30

Networking Breakfast

8.35 - 9.15

CIO Keynote Presentation

"Healthcare and the Cloud"

There is considerable buzz in the media about cloud computing. Many IT professionals are still grappling with what cloud computing will mean for them and how it will impact the way they build and operate the information delivery systems that drive their businesses. This is especially true for Healthcare IT professionals. This presentation will map the promise of cloud computing to the major challenges facing Healthcare IT professionals.

9.25 - 9.55

Executive Exchange

CIO Thought-Leadership

"Monitoring for Security, Privacy, and Compliance- And Doing it Proactively"

This is by no means a simple or easy problem to tackle. Complying with advancing PHI protection and monitoring regulatory requirements from both state and federal perspectives plus gaining and maintaining a clear understanding of clinical access can be a daunting task.  

In this session Bryan McDowell, Enterprise Security Architect at Stanford Hospitals and Clinics will delve into and discuss some of the potential challenges facing healthcare organizations; an evaluation process to help select the solution that is right for your organization; and an overview on how a premier healthcare organization is laying a path for addressing their business issues successfully.

• Challenges discussed will include: 
• State and federal regulations - e.g. California AB211 & SB541, HIPAA, HITECH, PCI
• Event correlation and identity knitting across EMR applications and other systems
• Dated and disparate systems
• Privacy investigations
• Preemptive vs. reactionary monitoring
• Resource availability
• Financial constraints
  

10.00 - 10.30

Executive Exchange

CIO Executive Visions

"The Role of Dynamic Data Centers & Virtualization in Healthcare- Increasing Revenue While Decreasing Capital and Operational Expenditure"

Every healthcare organization runs on data and more of it each day, driving the deployment of larger numbers of servers, massive increases in storage and the development of new applications to glean intelligence from disparate data sets. The need to use resources most cost-effectively during the scaling of data and data centers forces the move to virtualization--of servers, storage, networks, and even data centers themselves in the form of cloud computing. This panel explores the following:

• Why Virtualize? Assessing your server and storage landscape, capacity planning tools, and operations before and after virtualization
• Network and virtualization security considerations
• Disaster Recovery--designing a backup and recovery strategy
• The impact of virtualization on data center facilities, power, and cooling

10.35 - 11.05

Executive Exchange

11.10 - 11.35

Networking Break + Analyst Q&A

11.40 - 12.10

Executive Exchange

CIO Thought-Leadership

"Platform Approach to IT - Staying Competitive in the Face of Healthcare Reform"

Today, healthcare IT platforms’ ability to respond to change has become the defining factor that determines profitability as institutions seek to connect data and business processes across a community of care.  Portals,  analytics, EHRs, and HIE solutions all have a contributing role to play but there are no complete or turnkey solutions. Moreover, ARRA and regulatory concerns are driving new information sharing and data capture requirements for each system and event under the CIO IT charter. The keys to success? Best-of-breed solutions that focus on security, standards based interoperability, and flexible SOA architectures. In this presentation, Intel and EMC reexamine how healthcare information is shared and present principle driven, platform approach to healthcare information integration and exchange.  A sample case study from Newark Beth Israel Medical Center is showcased to illustrate how collaborative portals when combined with SOA connectivity can prepare for “Meaningful Use” in less than 6 months.

12.15 - 12.45

Executive Exchange

CIO Thought-Leadership

"The Future of the Electronic Health Record (EHR):  Exponential Increase in Storage Expected"

It's not just genomic scientists that are dealing with enormous amounts of DNA sequence data – the clinician will soon be next.  For example, individualizing drug therapy based on pharmacogenomics is considered by many academic researchers and clinical experts as the "next significant domain of clinical practice", according to Dr. Issam Zineh of the FDA. However, based on responses from more than 10,000 physicians nationwide, less than 25% had any type of education in pharmacogenomics, and only 10% of physicians felt that they have the adequate skills and training necessary to use pharmacogenomic testing for their patients.

One solution may be cloud computing storage, connected to the EHR through Web Services by Secure Socket Layers that help protect patient confidentiality.  However, security concerns need to be addressed more thoroughly before storage is outsourced.

12.50 - 1.25

Closing CIO Keynote Presentation

"Transforming Healthcare through the Transition of a PHC System"

To succeed in transforming healthcare, we need to move to a personalized healthcare (PHC) system. Such a system should evolve rapidly, encouraging innovation and incorporating advanced clinical knowledge based on medical, genetic and lifestyle information from both individual patients and larger populations to create a patient-centric, value-based, affordable, sustainable, and rapidly-learning healthcare system. A PHC system will depend on the extensive, appropriate use of health information technology (HIT). The current HIT environment faces five major challenges that impede progress toward such a system.

1.30 - 2.15

VIP Luncheon & Networking

Desert Golf Classic Tournament