CIO Healthcare Summit | April 10, 2018 | Chicago, IL, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, April 10, 2018 - CIO Healthcare Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

 

8:10 am - 8:40 am

Keynote Presentation

The Future of the CIO in the Coming Digital Economy

As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, "Digital" becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CIO? Two clear paths are presenting themselves - one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing which path to choose, how to choose it, and how to see it through will be one of the greatest challenges CIOs of this era will face.

Takeaways:

  • Change is, if not already here, certainly coming and CIOs who don't prepare for the change may not like the results when it arrives
  • Digital transformation is all about connecting enterprise systems to information technology to drive productivity and performance improvements
  • Be prepared to tackle the tasks that no-one wants to do, but everyone needs done; establish relevance to cultivate importance
 

8:45 am - 9:25 am

Executive Visions

Facilitating Technology-Enabled Business Transformation

The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.

Takeaways:

  • IT leadership can no longer be simply technology focused, but must instead take their visibility into business process and become business focused
  • A broader business-focus does not preclude maintaining technology excellence however and indeed may demand more of it than ever before
  • Success for CxOs will be measured not in how they can enable enterprise decisions, but in how they can drive growth
 

9:30 am - 9:55 am

Executive Exchange

 

Thought Leadership

Secure, Simplify and Transform to a Cloud-Enabled Enterprise

Progressive companies are leveraging cloud, a powerful business enabler, to transform their business and make it more competitive. But cloud and mobility significantly impacts the current IT infrastructure - security, network traffic flow, applications, user experience and cost. As CIOs and CISOs embrace this transformation, they look for opportunities to exchange ideas with their peers who have gone through this journey. 

At this session, Larry Biagini, will share his experience of leading the massive network, security and datacenter application transformation that he managed across all business units of GE. 

Example topics will include: 

  • How to transform your hub & spoke network into a cloud-enabled network 
  • How to transform datacenter applications to a SaaS, AWS and Azure environment  
  • New security paradigm for the new world of cloud 
  • Changing role of IT execs 
  • Lessons learned
 

10:00 am - 10:25 am

Executive Exchange

 

Think Tank

Building Dynamic Security Teams

There's no other way to say it than bluntly; Information Security is a white-hot field within Information Technology as a whole " over the last dozen years it has gone from after-thought, to scapegoat, to critical enterprise success factor. As a result, the need for capable and qualified Information Security specialists, whether front-line Analysts, mid-level Managers, or top level CISOs is at an all time high, but personnel and skills availability is sinking to an all-time (at least in terms of supply and demand ratio) low. There simply isn't enough expertise in existence to go around, or enough education occurring to create it. In this environment, senior Information Security leaders have to get creative in their pursuit of the people, performance, and passion necessary to address this capability shortfall.

Takeaways:

  • Learn how to build grass-roots programs that cultivate a farm full of potential security experts through internal and collaborative programs
  • Find out how to leverage key organizational traits to generate buzz and interest where none existed before
  • Understand the relevance of certs vs. experience and how to evaluate and validate the value of candidates
 

10:30 am - 10:40 am

Morning Networking Coffee Break

 

10:45 am - 11:10 am

Executive Exchange

 

Thought Leadership

Become a Change Agent for Business Transformation

Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change?

Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.

 

11:15 am - 11:40 am

Executive Exchange

 

Thought Leadership

The Importance of User Behavior Analytics

To have an effective Security Program the Healthcare Industry must go beyond log event analysis to include analyzing the trends and patters of the end user. We all have patters we follow and by tracking our use of corporate resources we can see when there is an anomaly that may indicate a threat. Implementing User Behavior Analytics (UBA) along with traditional security intelligence we create a more comprehensive security program.

 

11:45 am - 12:10 pm

Executive Exchange

 

Executive Boardroom

Learning Design 3.0 - Learning Through Collaboration at Cleveland Clinic

The healthcare workplace in general is very "siloed" and learning is highly structured, formal and event based. Very little has been done to support the continuum of learning for our leaders and caregivers. Cleveland Clinic in partnership with consultants from Thrive at Work have developed a strategy that incorporates learning with social collaboration (using Jive) in the workplace. While in its infancy, this approach incorporates three main collaboration strategic themes and a new framework for Learning Design.

Collaboration Strategies: 

  • How do we learn faster
  • How do we work smarter 
  • How do we drive innovation 

Learning Design Framework (by learner competency):

  • Structured learning 
  • Just-in-time 
  • Peer/Leader/Expert enabled 

We are currently in the process of implementing this strategy through the development of a social learning portal, communities of practice and a leadership interactive intranet. 

Takeaways: 

  • Learn how Cleveland Clinic is using collaboration as the basis of their Learning 3.0 framework to ultimately shift the culture and create a more agile workplace 
  • Learn about how sociology is being used as part of the community design process to help build and create habits to ensure success.  
  • See examples of how collaboration currently is being put into practice at the Cleveland Clinic.
 

12:15 pm - 12:40 pm

Executive Exchange

 

Thought Leadership

Strategic and Secure Mobility

Is mobility a cost? Or is it a key part of your strategy for business success? Many businesses are leveraging mobility to generate real and measurable returns and to increase their competitiveness. How? Join CDM Media and BlackBerry as we explore ways in which companies can strategically manage their mobility investments.

In our session we'll look at security - again from a strategic viewpoint. Security covers a wide range of issues in the modern enterprise. While protection of data is at the forefront, security involves many other aspects and issues from secure collaboration to the security and protection of employees in an increasingly tumultuous world. We'll deal not only with securing mobility, but how the strategic use of mobility can make you more secure.

 

12:45 pm - 1:30 pm

Networking Luncheon

 

1:35 pm - 2:00 pm

Executive Exchange

 

Think Tank

Data Privacy and Security

Of all the risk management issues that present themselves to the modern-day CISO, perhaps the most difficult to address is that of privacy. In and of itself, privacy is no different a challenge than protecting any other sensitive information, however the multi-jurisdictional impacts of the issue due to wildly differing laws between the US and European countries (as well as Canada, another country with strong privacy laws) make this an issue that is often times overwhelming to address. CISOs must work diligently to ensure that their privacy efforts conform with the standards of any jurisdiction with which they might work, where their data might be held and this is an almost overwhelming task.

Takeaways:

  • Privacy is one of the most challenging issues for any business and CISO to address
  • The difference in regulations between and among European countries (both those in and out of the EU itself) and North American ones means traversing a fraught landscape
  • A strong approach to privacy that addresses global differences is essential to being a stable and viable global business
 

2:05 pm - 2:30 pm

Executive Exchange

 

Thought Leadership

How Digital Transformation is Reshaping Healthcare Organizations

With healthcare reform well underway, innovative and disruptive virtual care delivery models are emerging. Health IT leaders are being challenged to improve performance and take cost out while being asked to invest in innovation to enable new care modalities. Gartner refers to the need to manage these two separate modes of IT delivery as ?Bimodal IT.? Join Dell EMC in a discussion of what it means to operate in a bimodal world and one way our customers are freeing up budget associated with legacy applications enabling investment in the future.

 

2:35 pm - 3:00 pm

Executive Exchange

 

Executive Boardroom

Securing Healthcare's Digital Transformation

Healthcare enterprises are undergoing a digital transformation that brings about exciting new opportunities to improve patient outcomes and reduce costs. Along with these improvements, however, come significant challenges related to data security and compliance. 

Attend this session to hear about the digitization trends driving the healthcare industry, including: 

  • Medical IoT security 
  • Clinical research enabled by Big Data 
  • The impact of cloud computing and storage 
  • You'll also learn how strong data encryption and key management are essential elements of the healthcare enterprise's HIPAA and PCI compliance programs.

 

3:05 pm - 3:30 pm

Executive Exchange

 

Executive Boardroom

Preventing Data Chaos in a World of Self-Service Analytics

Today, analytics capabilities empower organizations to deliver the insights required for an accelerating shift to value-based reimbursement and competitive pressures to innovate. 

However, self-service and independent action with data decentralized across the enterprise can rapidly lead to data chaos and anarchy resulting in analytics that cannot be trusted. 

The emerging best-practice approach is for enterprise architecture and analytics teams to focus on providing relevant capabilities that enable self-service and independent action, while fostering collaboration, re-use and enterprise governance. 

In this session: 

  • Understand the drivers of self-service analytics 
  • Identify capabilities required to manage data as an asset in a decentralized approach 
  • Appreciate how data governance can adjust to a distributed approach to data management and analytics
 

3:35 pm - 3:45 pm

Afternoon Networking Coffee Break

 

3:50 pm - 4:15 pm

Executive Exchange

 

Executive Boardroom

CIOs of the Cloud

Using Software as a Service (SaaS) for your enterprise solutions changes the CIO's role, but not completely. CIO's still need to be engaged with their SaaS projects from playing a governance role around security and integration to making sure the project team and the SaaS vendor have a clear and realistic understanding of application workloads. 

At this roundtable we'll share stories about CIO engagement with SaaS from a vendor's perspective and will be asking you and your fellow CIO's to share experiences they've had (good or bad) in implementing SaaS.  

Takeaways: 

  • Understand how CIO's should engage project teams and vendors in SaaS implementations. 
  • Hear about what's gone right and what has not on SaaS implementations from both the vendor's view as well as from your fellow CIO's.
 

4:20 pm - 4:45 pm

Executive Exchange

 

Think Tank

Shift Left

How would you like to increase the speed of your server delivery pipeline by 3 ORDERS OF MAGNITUDE? Optum Technology - the technical arm of UnitedHealth Group, one of the largest companies in the United Statesâ?"did just that. Disruptive technical innovation can be driven in a company of any industry, size and complexity; it is no longer limited to startups and technical companies.

This is a story of a sea change taking place within a gargantuan companyâ?"a grass roots effort to leverage a series of open source tools and a question-everything attitude to create massive efficiency gains, leveraging the DevOps philosophy, replacing traditional delivery pipelines with new methods that are already saving millions.

One example that will be discussed is a new server delivery pipeline. This approach:

  • Delivers servers in less than 6 minutes
  • Servers are complaint with applicable Regulatory requirements and have the documentation to prove it
  • Solution automatically monitors & maintains compliance moving into the future
  • Security and compliance are built directly into the delivery pipeline and, best of all?
  • There are no Information Security personnel involved in the delivery process

In a complex regulatory environment such as the U.S. healthcare industry, this is no mean feat. Come learn of our journey and how you can take the next step in yours.

Takeaways:

  • Actions steps you can take to begin a DevOps Security movement within your organization
  • How to make developers excited to be part of the solution, delivering security on behalf of the organization
  • How to get out of the way of your developers and IT operational delivery people
  • The names of a few important tools that can leveraged to improve your delivery and security by orders of magnitude
 

4:50 pm - 5:15 pm

Executive Exchange

 

Think Tank

The Trying Technology of Telehealth

As the healthcare system strives for greater levels of efficiency it is increasingly becoming a very centralized capability. This change is leaving many American's out in the cold as local healthcare facilities close and local providers leave. In many ways Telehealth is the solution for this disturbing trend by providing the opportunity for remote delivered primary care. Telehealth also offers flexibility in care delivery for those that remain in serviced communities, lessening the load on strained physical infrastructure. But implementing a comprehensive Telehealth capability however requires significant investments in supporting IT capabilities and therefore significant investment from the CIO.

Takeaways:

  • First and fore most Telehealth requires bandwidth and lots of it so IT departments need to revamp networks to handle the load
  • Telehealth is reliant on high quality imaging capabilities so expect storage demands to grow exponentially
  • Finally, to be able to offer services proactively a significant investment in predictive analytics capabilities is required
 

5:20 pm - 5:30 pm

Thank You Address and Closing Remarks

 

5:30 pm - 7:00 pm

Cocktail Reception